Responsible gambling

Responsible Gaming at Arlekin Casino

At Arlekin Casino, we take responsible gaming seriously. We want to ensure that our players have a safe and enjoyable experience on our platform. If you or someone you know is struggling with problem gaming, please do not hesitate to reach out for help.

Tools for Managing Your Play

We provide various tools to help you manage your play and maintain control over your gaming activities:

• Deposit Limits: You can request or apply deposit limits by contacting our support team. This will prevent you from exceeding a certain amount of money spent on our platform.
• Loss Limits: We also offer loss limits, which allow you to set a maximum amount of money that can be lost within a specific period.
• Wagering Caps: You can also impose wagering caps, limiting the amount of money you spend on bets.
• Cool-Off Periods: If needed, you can take a break from gaming with our cool-off periods. This will temporarily suspend your account and prevent any further gaming activities.

Self-Exclusion

If you feel that you need to take a longer break or exclude yourself from our platform entirely, we offer self-exclusion options:

• Permanent Self-Exclusion: You can permanently block access to your account and prevent any further gaming activities.
• Voluntary Exclusion: We also offer voluntary exclusion periods, allowing you to temporarily suspend your account.

Reality Checks and Session Reminders

To help you maintain control over your play, we provide optional reality checks and session reminders:

• Session Reminders: These notifications will inform you of the time spent playing and balance changes.
• Reality Checks: You can enable reality checks or request them from our support team to receive periodic updates on your gaming activities.

Links to Support Organizations

We understand that responsible gaming is a crucial aspect of online gaming, and we encourage players to seek help if needed. We provide links to international support organizations and helplines that can be accessed from the EU:

• International Support Organizations: These resources offer assistance with setting limits, self-exclusion, and seeking professional help for problem gaming.
• Mental Health and Addiction Services: We also link to local Polish mental health and addiction services.

Arlekin Casino's Responsible Gaming Policy

As a Curaçao-licensed operator, we adhere to the international standards of responsible gaming. Our policy ensures that players have access to tools for managing their play, while also promoting a safe and enjoyable experience on our platform.

Contact Support for Help

If you need assistance with any of these tools or have questions about our responsible gaming policy, please do not hesitate to contact our support team.